Four UX Discoveries Through Emotional Response Testing: What Common Design Features Are Frustrating Your Users?8/13/2019 RRDFrustrating tasks? Irrelevant content? Using EEG technology, our researchers revealed four valuable website usability discoveries, not to mention how to leverage them for an optimized customer experience. Download Fullscreen Previous Article Customer Centricity Through Contact Strategy: How a Major Retailer Made it Work Next Article On Trend In-Store Shopper Marketing: Five Trends That Matter Most — Right Now — to the Brick-and-Mortar Checkout ExperienceRelated Articles Blog The RRD Consumer Report: Five Trends Shaping 2025 Read Blog The RRD Consumer Report: Five Trends Shaping 2025 Blog Visual Hierarchy Best Practices Read Blog Visual Hierarchy Best Practices Blog Investing in Total Customer Experience: The Role of Document Management Read Blog Investing in Total Customer Experience: The Role of Document Management Blog The Retailer’s Guide to Marketing Resilience: 10 Challenges — and How to Solve Them, Part 2 Read Blog The Retailer’s Guide to Marketing Resilience: 10 Challenges — and How to Solve Them, Part 2
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